Our schedule is carefully crafted in order to schedule your appointment at a time that is convenient for you. The doctors time is reserved specifically for certain procedures in order to minimize waiting at the time of your appointment. Delays to the schedule can occur and your understanding and patience are very much appreciated. If you have pain or an emergency situation, every attempt will be made to see you as soon as possible.

OUR APPOINTMENT POLICY

Our Appointment Policy was developed in an effort to give everyone the very best service that we can.  If it seems at times that we are inflexible with our schedule, please remember that we are trying very hard to stay on time and be fair to everyone.  We are always available for questions or comments and greatly appreciate your feedback.

WHY PRIME TIME?  90% of our patients either work or attend school.

They prefer not to miss work or school for their orthodontic visits.  For this reason we reserve hours before and after work and school (shown above as PRIME TIME) to accommodate as many patients as possible.

SCHEDULING APPOINTMENTS - Appointments during PRIME TIME hours are shorter.

These appointments are for appliance checks and progress check-ups.  Longer appointments for placing and removing braces, repairs and emergencies are scheduled during work or school hours (Non-Prime Time).  If you have several questions or want to come in at a quieter time, we suggest an appointment between 9:00 a.m. and 2:00 p.m.  If the patient is a student, these appointments are easy to arrange during study period, lunch time, or recess.  We prefer not to see patients on a "walk-in" basis.

LATE FOR AN APPOINTMENT?  Sometimes our patients are late due to traffic, etc. 

While we are sympathetic we cannot, in fairness to everyone else, "jam" late patients into the schedule.  If you are late, you are always welcome to wait for an opening in the schedule, but sometimes there may not be an opening until the end of the day.  It may be easier to reschedule your appointment.

RESCHEDULING APPOINTMENTS?  All missed appointments must be rescheduled, promptly.  The new appointment must be scheduled within one week of the original appointment.  Please do not wait several weeks for another "attractive" PRIME TIME appointment.  During treatment, we are moving teeth as rapidly as possible and it is very important that we monitor progress regularly.  Our afternoon PRIME TIME appointments are booked five to six weeks in advance, so missed or late appointments will have to be rescheduled during work or school hours.  Since this is not a popular option, please make every effort to keep the original appointment!